Help

Frequently Asked Questions

Explore answers to common questions frequently asked by new homeserver owners.

Payments

Get help you with anything related to subscription-management (Ko-Fi) and payment-processing (Paypal).

Additional Components

Bridges - Discover how to bridge Matrix to other communication networks.
Bots - Explore bots you can use on your Matrix server.
Extra Services - Learn about additional services we can install on your Matrix server.

The Scheduler is a new maintenance system developed specifically for etke.cc customers. It empowers you with control over server maintenance and addresses common issues, such as disk utilization and service restarts.

Synapse-Admin

Synapse-Admin is a web-based tool for administrating your (Matrix) Synapse homeserver. Manage user accounts, delete media, and clear chat history to reclaim disk space. Find detailed how-to instructions for using synapse-admin on this page.

Need More Assistance?

If the information on these pages doesn’t resolve your issue, please feel free to contact us .

Don't have a Matrix server yet?

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Hosting is on affordable VPS servers provided by us (via Hetzner Cloud) in the EU or US, or on your own infrastructure anywhere in the world.

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