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News

This page contains copy of #news:etke.cc room messages, but you may use RSS, or Fediverse to get them. Additionally, you may check News Archive for full list of messages.

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Not included yet

  • The monthly bridges updates are not included, as the new versions were published a few hours ago and we didn’t finish adaptation and testing yet.
  • Ketesa got plenty of updates and improvements - starting from accessibility and up to new exclusive features for etke.cc customers. You can already try it on admin.etke.cc, but we need a bit more time for polishing.

Service Updates

March 2026 Subscription Migration - Grace Period Has Ended

Thank you to everyone who has already completed the migration! ❤️

For those who haven’t yet: the grace period we provided throughout March 2026 has now ended, and we have started decommissioning servers that have not been migrated. We want to be clear that we are doing this gradually, respecting each server’s original subscription due date - so you may still have time depending on when yours was due.

If you haven’t migrated yet, please don’t stress - just follow the step-by-step migration guide when you get a chance.

We’d love to keep working with you. If you have any questions or need a hand, we’re always here - just reach out!

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

🎉 Ketesa — Synapse Admin has a new name!

If you’ve been using the admin panel at https://matrix.your-server.com/admin or admin.etke.cc, you may have already noticed the fresh new look. Today we’re making it official:

Synapse Admin is now Ketesa! 🚀

What changes for you?

Nothing. The URL, login flow, and your configuration all stay exactly the same — Ketesa is a zero-configuration drop-in replacement. Just open the panel as you always have and enjoy the improvements!

Why a new name?

The project has grown a lot since we forked it in August 2024. What started as small improvements turned into:

  • 🎨 A full redesign with a cleaner, more consistent look
  • 📱 A fully responsive, mobile-friendly interface
  • 🌍 9 languages — every string translated, no stubs left behind
  • 🔐 Matrix Authentication Service support
  • ⚡ And plenty more — read the full story on our blog

The new name reflects how far the project has come. We’re proud of it, and we hope you enjoy it as much as we do! ❤️

Service Updates

March 2026 Subscription Migration - Grace Period Has Ended

Thank you to everyone who has already completed the migration! ❤️

For those who haven’t yet: the grace period we provided throughout March 2026 has now ended, and we have started decommissioning servers that have not been migrated. We want to be clear that we are doing this gradually, respecting each server’s original subscription due date - so you may still have time depending on when yours was due.

If you haven’t migrated yet, please don’t stress - just follow the step-by-step migration guide when you get a chance.

We’d love to keep working with you. If you have any questions or need a hand, we’re always here - just reach out!

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Service Updates

March 2026 Subscription Migration - Grace Period Has Ended

Thank you to everyone who has already completed the migration! ❤️

For those who haven’t yet: the grace period we provided throughout March 2026 has now ended, and we have started decommissioning servers that have not been migrated. We want to be clear that we are doing this gradually, respecting each server’s original subscription due date - so you may still have time depending on when yours was due.

If you haven’t migrated yet, please don’t stress - just follow the step-by-step migration guide when you get a chance.

We’d love to keep working with you. If you have any questions or need a hand, we’re always here - just reach out!

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Service Updates

Reminder: Action Required for Subscriptions Created Before March 1st We sincerely hope the announcement with the details and a step-by-step migration guide will help.

If you have any questions, please contact us!

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Service Updates

Reminder: Action Required for Subscriptions Created Before March 1st We sincerely hope the announcement with the details and a step-by-step migration guide will help.

If you have any questions, please contact us!

New Component: WireGuard Easy Simple WireGuard VPN with nice admin UI, it supersedes Firezone we offered previously.

Existing customers can contact us (or use their Synapse Admin built-in Support system) to request it. The price is the same as it was for Firezone - +2 EUR/mo.

We use it internally for a while, but had to postpone public announcement due to recent announcements

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Stability and Performance Improvements Synapse (Matrix backend) switched from TCP connection to unix sockets in communication with Postgres (database) and Valkey (Redis). While synthetic tests tell of about a 10x improvement in ideal conditions, in reality it works slightly better than before.

During the first phase of rollout, we identified a bug in environments without Valkey (Redis) because our test stand was designed to run all components at once. Unfortunately, a few customers were affected - we sincerely apologize for the inconvenience! The fix was already applied to all affected servers, and to prevent such issues in the future, we added another test stand with a basic set of components only.

Integrated Support System We had “(Existing customers only) Clicking the “Contact support” button in your Synapse Admin dashboard” for a while on the contacts page, but that “Contact support” button was a mere stub that led to… the same contacts page.

Starting from the last version of Synapse Admin, this button actually works and opens the integrated support system directly in your admin dashboard! Please note: you need to have Synapse Admin v0.11.4-etke54 to use it. If your Synapse Admin is older, you can apply the update by triggering the maintenance command in… your Synapse Admin ;)

Cinny In-App Calls Starting from v4.11.1, Cinny supports the experimental Matrix RTC stack. Currently, support is limited to “call rooms,” so there is no proper option to start an occasional call in 1:1 and group rooms yet, but it is a huge step forward for the Matrix ecosystem interoperability!

Service Updates

Reminder: Action Required for Subscriptions Created Before March 1st We sincerely hope the announcement with the details and a step-by-step migration guide will help.

If you have any questions, please contact us!

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Additionally, we increased the experimental Matrix RTC stack’s TURN port range to allow up to 100 simultaneous connections.

Service Updates

Reminder: Action Required for subscriptions created before March 1st We sincerely hope the announcement with the details and a step-by-step migration guide will help.

If you have any questions, please contact us!

Stabilizing Prices With the mentioned in the same announcement VPS price increase for US and Singapore regions, we improved the VPS price calculation login to be region-specific. Unfortunately, in some cases, different prices were shown for the same server in various places across the system. We apologize for the inconvenience! The fixes have already been applied, so the correct price is visible everywhere

Source

(Action Required) Were a company now! 🎉

(Action Required) We’re a company now! 🎉

We’re thrilled to share that we’ve established Etke, Sociedade Unipessoal, LDA in Portugal - a huge milestone for our team.

And the long‑awaited update: card payments are finally here! You can now pay by card via Stripe on Ko‑fi (PayPal is still available), making checkout smoother for everyone. Thank you for your patience - we know this took a while!

Unfortunately, due to PayPal policy, all existing subscription must be recreated.

Quick summary

  • Card payments via Stripe are live (plus PayPal).
  • Subscriptions and one‑time payments are billed in EUR.
  • All existing subscriptions cancelled due to PayPal policy.
  • VAT is included in prices.
  • Following Hetzner price adjustment, prices for a few server sizes changed in US and Singapore regions.

(ACTION REQUIRED) Subscriptions have to be recreated

As part of that transition, we had to switch PayPal account to Portuguese one, but due to PayPal’s policies, the existing PayPal account cannot be updated to the new company, and all existing subscriptions had to be cancelled and recreated under the new PayPal account (or switched to card payments). We sincerely apologize for the inconvenience caused by this transition. Your understanding and support during this period means a world to us! ❤️

Of course we won’t pull the trigger immediately - no servers will be deleted due to delays in resubscribing in all of March 2026.

If you had an active subscription established before March 2026, it was cancelled, and you need to resubscribe using either PayPal or card payment method: FAQ entry.

Invoices during the transition

During this transition, the legacy invoice template is still used by default for any transaction, but it will be gradually replaced with company invoices. For example, if you make a transaction on 22 March 2026, you may first see an old invoice, and then a day or two later it may be superseded by a new invoice issued in the company’s name.

VPS price adjustment in US and Singapore regions

Due to the Hetzner price adjustment, we updated VPS (cloud hosts) prices for Singapore and US regions for specific sizes. This affects VPS pricing only, not related to components.

Further adjustments may be needed later during the transition period.

FAQ

PS: due to unexpected “action required” part, this message will be shared both in both (updates and news) rooms. We apologize for the inconvenience!

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Service Updates

Upcoming Announcement

We’re preparing an important announcement for March - something that has been requested many times, and we sincerely hope you will like it. Finalizing the details to make sure everything goes smoothly, and looking forward to sharing it with you soon!

Please, keep an eye on #news:etke.cc (where it will appear in the regular weekly recap) and optionally on #updates:etke.cc (updates are posted as soon as they’re ready, so the announcement will be shared there first.)

Upcoming VPS Price Adjustment

Unfortunately, besides the good news with the Upcoming Announcement, there will be an (upcoming) price adjustment to VPS pricing in the Singapore and US regions. Due to the Hetzner price adjustment, we have to follow it, focusing on Singapore and US regions. The adjustment is specifically for VPS (cloud hosting hosts) prices, not components.

Currently we are not ready to publish the adjusted prices yet, but we will publish an update once there are more details.

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Source

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