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News

This page contains copy of #news:etke.cc room messages, but you may use RSS, or Fediverse to get them. Additionally, you may check News Archive for full list of messages.

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Stability and Performance Improvements Synapse (Matrix backend) switched from TCP connection to unix sockets in communication with Postgres (database) and Valkey (Redis). While synthetic tests tell of about a 10x improvement in ideal conditions, in reality it works slightly better than before.

During the first phase of rollout, we identified a bug in environments without Valkey (Redis) because our test stand was designed to run all components at once. Unfortunately, a few customers were affected - we sincerely apologize for the inconvenience! The fix was already applied to all affected servers, and to prevent such issues in the future, we added another test stand with a basic set of components only.

Integrated Support System We had “(Existing customers only) Clicking the “Contact support” button in your Synapse Admin dashboard” for a while on the contacts page, but that “Contact support” button was a mere stub that led to… the same contacts page.

Starting from the last version of Synapse Admin, this button actually works and opens the integrated support system directly in your admin dashboard! Please note: you need to have Synapse Admin v0.11.4-etke54 to use it. If your Synapse Admin is older, you can apply the update by triggering the maintenance command in… your Synapse Admin ;)

Cinny In-App Calls Starting from v4.11.1, Cinny supports the experimental Matrix RTC stack. Currently, support is limited to “call rooms,” so there is no proper option to start an occasional call in 1:1 and group rooms yet, but it is a huge step forward for the Matrix ecosystem interoperability!

Service Updates

Reminder: Action Required for Subscriptions Created Before March 1st We sincerely hope the announcement with the details and a step-by-step migration guide will help.

If you have any questions, please contact us!

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Additionally, we increased the experimental Matrix RTC stack’s TURN port range to allow up to 100 simultaneous connections.

Service Updates

Reminder: Action Required for subscriptions created before March 1st We sincerely hope the announcement with the details and a step-by-step migration guide will help.

If you have any questions, please contact us!

Stabilizing Prices With the mentioned in the same announcement VPS price increase for US and Singapore regions, we improved the VPS price calculation login to be region-specific. Unfortunately, in some cases, different prices were shown for the same server in various places across the system. We apologize for the inconvenience! The fixes have already been applied, so the correct price is visible everywhere

Source

(Action Required) Were a company now! 🎉

(Action Required) We’re a company now! 🎉

We’re thrilled to share that we’ve established Etke, Sociedade Unipessoal, LDA in Portugal - a huge milestone for our team.

And the long‑awaited update: card payments are finally here! You can now pay by card via Stripe on Ko‑fi (PayPal is still available), making checkout smoother for everyone. Thank you for your patience - we know this took a while!

Unfortunately, due to PayPal policy, all existing subscription must be recreated.

Quick summary

  • Card payments via Stripe are live (plus PayPal).
  • Subscriptions and one‑time payments are billed in EUR.
  • All existing subscriptions cancelled due to PayPal policy.
  • VAT is included in prices.
  • Following Hetzner price adjustment, prices for a few server sizes changed in US and Singapore regions.

(ACTION REQUIRED) Subscriptions have to be recreated

As part of that transition, we had to switch PayPal account to Portuguese one, but due to PayPal’s policies, the existing PayPal account cannot be updated to the new company, and all existing subscriptions had to be cancelled and recreated under the new PayPal account (or switched to card payments). We sincerely apologize for the inconvenience caused by this transition. Your understanding and support during this period means a world to us! ❤️

Of course we won’t pull the trigger immediately - no servers will be deleted due to delays in resubscribing in all of March 2026.

If you had an active subscription established before March 2026, it was cancelled, and you need to resubscribe using either PayPal or card payment method: FAQ entry.

Invoices during the transition

During this transition, the legacy invoice template is still used by default for any transaction, but it will be gradually replaced with company invoices. For example, if you make a transaction on 22 March 2026, you may first see an old invoice, and then a day or two later it may be superseded by a new invoice issued in the company’s name.

VPS price adjustment in US and Singapore regions

Due to the Hetzner price adjustment, we updated VPS (cloud hosts) prices for Singapore and US regions for specific sizes. This affects VPS pricing only, not related to components.

Further adjustments may be needed later during the transition period.

FAQ

PS: due to unexpected “action required” part, this message will be shared both in both (updates and news) rooms. We apologize for the inconvenience!

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Service Updates

Upcoming Announcement

We’re preparing an important announcement for March - something that has been requested many times, and we sincerely hope you will like it. Finalizing the details to make sure everything goes smoothly, and looking forward to sharing it with you soon!

Please, keep an eye on #news:etke.cc (where it will appear in the regular weekly recap) and optionally on #updates:etke.cc (updates are posted as soon as they’re ready, so the announcement will be shared there first.)

Upcoming VPS Price Adjustment

Unfortunately, besides the good news with the Upcoming Announcement, there will be an (upcoming) price adjustment to VPS pricing in the Singapore and US regions. Due to the Hetzner price adjustment, we have to follow it, focusing on Singapore and US regions. The adjustment is specifically for VPS (cloud hosting hosts) prices, not components.

Currently we are not ready to publish the adjusted prices yet, but we will publish an update once there are more details.

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Source

🎉 Today marks 5 years of etke.cc! 🎉

🎉 Today marks 5 years of etke.cc! 🎉

The etke.cc managed Matrix hosting service was launched on the 12th of February 2021 and has turned 5 years old today!

Below is an overview of improvements that have happened over the last year, plus the usual weekly recap

Component changes

New components

  • ✨ Addition: (+$3/mo) Draupnir - an antispam and moderation bot. As Matrix grows more popular, keeping the federated network safe becomes more and more important.
  • ✨ Addition: (+$5/mo) Matrix RTC - the experimental Matrix RTC stack for voice/video calling support
  • ✨ Addition: (+$1/mo) FluffyChat Web - a cute and easy-to-use Matrix web client
  • ✨ Addition: (free, part of our bridge pack) Bluesky bridge - bridge your Matrix rooms to Bluesky
  • 🔄 Replacement: Steam bridge - a new Steam bridge replacing the old unmaintained mx-puppet-steam

Deprecated components

  • 🗑️ Removal: Hydrogen web client - removed due to being unmaintained
  • 🗑️ Removal: Skype bridge - removed because Skype was shut down by Microsoft in May 2025
  • 🗑️ Removal: LinkedIn bridge (old beeper/linkedin) - removed because it’s unmaintained and archived. We will add support for mautrix/linkedin in the future.

Service & infrastructure improvements

  • 🚀 Rolling Release model: We’ve switched from our old weekly fresh/stable dual-release model to a Rolling Release model. The old system required maintaining inventory compatibility with two release channels simultaneously, making hotfixes and feature rollouts unnecessarily difficult. Rolling Release simplifies things for us and gets improvements to you faster. We’ve also integrated automatic testing, so once an update is available, it has already been tested.

  • 🌐 IPv6: Enabled IPv6 for both internal and external communication on all servers.

  • 🔒 Firewall improvements: We’ve unified firewall management for both cloud and on-premises servers, simplifying management of firewall rules. Firewall rules are now component-specific - only rules required for a specific server’s configuration are added and maintained.

  • 🇸🇬 New hosting region - Singapore: We now offer servers in Singapore! This took some time because Hetzner’s Singapore pricing differs from other regions, and our system (price calculator, order page) needed updates to support region-based pricing. We’re happy to now have an Asian presence.

  • 📜 Privacy Policy: We’ve published a clear and comprehensive Privacy Policy.

Synapse Admin enhancements

Synapse Admin - the main admin panel for etke.cc customers - received major new features:

MatrixRooms.info improvements

MatrixRooms.info received several updates:

  • 🔍 Search relevancy configuration (most relevant / members count), search filters (e.g. language:EN), and room view pages
  • 🌟 Community Spotlight on the frontpage - a rotating showcase of small but growing rooms across topics like FOSS, Linux, gaming, food, photography, travel, and more
  • 📊 Server software names on the stats page
  • 🔑 Notary key server - MatrixRooms.info can now act as a trusted key server for your homeserver, helping verify other servers’ cryptographic keys. This improves federation reliability (cached keys are served even when the target server is down) and security (keys can be cross-checked across multiple notary servers to mitigate DNS spoofing).

Community & moderation

We’ve teamed up with Muninn Hall to provide guides and resources about moderation - directly from the developers of Draupnir, moderators, and administrators of long-standing big public servers.

We did a lot of things not directly related to Matrix and/or not customer-facing, so we omit them from this post. For those interested, our GitHub is open.

For those interested in previous etke.cc birthday posts:

The Usual Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Service Updates

During the week we introduced a new monitoring check - /.well-known/matrix/client CORS headers verification. This new check helps to avoid common issues when configuring delegation redirects (including the client discovery endpoint), as correct access to that file is mandatory for components like the experimental Matrix RTC stack / Element Call

Apart from that, we optimized the maintenance process and especially improved the restart part to reduce the downtime during the maintenance. Unfortunately, the changes impacted internal networking between components and crashed a few servers - we sincerely apologize for the inconvenience!

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Source

Weekly Recap

Weekly Recap

These updates were originally shared in #updates:etke.cc and are collected here in a weekly digest for convenience.

Component Updates

Source

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