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News

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Stable Updates Published

Stable Updates Published

#discussion:etke.cc

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Stable Updates Published

Stable Updates Published

Service Update: New Component - WeChat bridge

WeChat bridge is available for order. Existing customers can request it by contacting us

Service Update: Monitoring Alerts changes

Starting this week, we are gradually implementing an exponential backoff mechanism for monitoring alerts. If an alert doesn’t change, we’ll email and Matrix-message you less often about the same issue.

#discussion:etke.cc

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Stable Updates Published

Stable Updates Published

#discussion:etke.cc

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Stable Updates Published

Stable Updates Published

Reminder

The following items may need your attention:

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Stable Updates Published

Stable Updates Published

#discussion:etke.cc

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Stable Updates Published

Stable Updates Published

#discussion:etke.cc

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Stable Updates Published

Stable Updates Published

#discussion:etke.cc

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Stable Updates Published

Stable Updates Published

Service Updates: Monitoring Update

The monitoring report now includes an additional check - Metrics. This check will only be visible when the VPS Metrics cannot be read. Such a failure indicates a critical issue with the server, typically severe overload, to the extent that even metrics cannot be checked.

Service Updates: RAM utilization adjustments

Due to a significant number of cases with high RAM utilization, we’ve implemented adjustments to decrease the usage, the most considerable changes are: decreased the max allowed memory for database, and more aggressive swapping. Those changes lead to a decrease in RAM utilization from 10% to 30% of total RAM. Unfortunately, they come with the cost of slightly decreased performance of the Matrix stack. If you’d like to have “performance-first” configuration instead, please, contact us

Service Updates: Order Form Update

With the implementation of the new monitoring system, an increasing number of customers are becoming aware of overloads on their servers. In most cases, these are the Small-sized servers with additional components installed. Unfortunately, the notes regarding the underpowered nature of these servers on the order form were insufficient. Consequently, many servers were overloaded from the start, leading to confusion among their owners when they received alerts regarding high CPU/RAM utilization. We apologize for any confusion caused and are taking steps to prevent such situations in the future.

Regrettably, for existing customers, the only recourse is to inform them of the situation, which the new monitoring service accomplishes effectively.

However, for new customers, we are implementing changes. Henceforth, the order form will automatically disable any resource-intensive components for the Small server size, accompanied by a clear explanation of why and what happened. It’s important to note that these disabled components are unusable on Small server sizes anyway, and their inclusion often results in unresponsive servers rather quickly. Additionally, certain components (e.g., Synapse Workers) will be disabled for Medium-sized servers as well due to the same reason.

#discussion:etke.cc

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Servers Update In Progress (Security Fix)

Servers Update In Progress (Security Fix)

  • Synapse 1.105.0 -> 1.105.1

Weakness in auth chain indexing allows DoS from remote room members through disk fill and high CPU usage.

Details

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Stable Updates Published

Stable Updates Published

  • #buscarron:etke.cc 1.4.0 -> 1.4.1
  • Firezone 0.7.35 -> 0.7.36
  • Google Messages bridge 0.3.0 -> 0.4.0
  • Hookshot 5.2.1 -> 5.3.0
  • Facebook & Instagram bridge 0.2.0 -> 0.3.0
  • Signal bridge 0.5.1 -> 0.6.0
  • Synapse 1.104.0 -> 1.105.0
  • Synapse Admin 0.8.7 -> 0.9.2
  • Uptime Kuma 1.23.11 -> 1.23.12
  • WhatsApp bridge 0.10.6 -> 0.10.7

Service Updates: Email Deliverability

We continue working on improving email deliverability from your matrix servers. With this update, a few bugs were fixed, including an incorrect sender address (it used base domain instead of subdomain). Starting from this update, all outgoing emails will be sent from server@matrix.your-server.com address by default. Sender address change does not affect servers with Email Service, SMTP Relay, or customized sender

Existing customers may request DKIM integration just by contacting us

Service Updates: New Monitoring Service

We continue working on improving stability and awareness of homeserver owners, and starting from this week we’ve replaced the monitoring service with a new one. The new service provides more detailed and precise alerts, and based on the ping command of the Scheduler. Documentation: etke.cc/services/monitoring

As part of this update, the following changes were made:

  • Added system metrics (CPU, RAM, Disk utilization)
  • Added details about the problematic items
  • Standardized alert time window (from 3am UTC to 4am UTC)
  • All alerts are sent within a single email / matrix message

You can run full monitoring check of your server at any moment by using the ping command of the Scheduler.

The new monitoring service is in testing phase, if you have any issues, please contact us

Service Updates: etke.cc SSH Keys Have Been Rotated

New keys have been published on the website (https://etke.cc/keys.txt) and rotated on customers’ servers. This is automatic process, you don’t need to do anything

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