Privacy Policy

At etke.cc, we are deeply committed to protecting your privacy. This page is currently under construction, but it provides important information about how your data is collected, used, and retained.

This Privacy Policy outlines how etke.cc collects, processes, and retains data, and it provides insights into the role of each component and third party involved in our service operations. By using our services, you consent to the practices described in this policy.

Website

Collected information: Cabin collects data. You can find their privacy policy in the “Third Party Services” section.

Order Forms

Order forms are processed by our Buscarron bot on the Matrix server.

Collected information: The data you enter in the order form.

Data retention: up to 30 days

Email communication

Confirmation Email after Order Placement

The initial automatic email sent after placing an order is sent through the Postmark app, a third-party service.

Collected information: whole email message

Data retention: 45 days

Onboarding Email

The automatic onboarding email sent after server installation is sent through the Postmark app, a third-party service.

Collected information: whole email message

Data retention: 45 days

Support requests

Email messages sent to the support mailbox

Collected information: whole email message

Data retention: 30 days

Service: Initial Setup

Collected information: the data you enter in the order form and additional technical information depending on the selected options in the order form (e.g., Telegram app ID and Hash).

Data retention: 30 days

Service: Maintenance

Collected information: the information provided for the “Initial setup” service

Data retention: data is retained while the subscription is active.

Service: Email

Collected information: the information provided for the “Initial setup” service

Data retention: data is retained while the subscription is active.

Third-Party Services

CDN

Cabin

Email Service

Payment Services

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