etke.cc
the only FOSS-based service offering Matrix chat server hosting
  etke.cc
  - the only FOSS-based service offering Matrix chat server hosting
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Privacy Policy

🌐 This page is also available in: Deutsch
Non-English support is best-effort. The English version is more complete.

We care about privacy and we really mean it. This page is under construction, but in the current state it contains most important information about how your data collected and when it will be removed.

This page contains information about every component and 3rdParty involved in the etke.cc service operations.

Website

The etke.cc website on base domain is hosted on CDN, you can find the CDN privacy policy in the Third Party services section.

collected information

Order forms

processed by the buscarron bot on the matrix server

collected information

  • the data you enter in the order form

data retention

7-14 days by default, but may be saved for longer period of time if customer asks to pause the process.

confirmation email after order has been placed

the first automatic email sent instantly after you place an order is sent through the Postmark app (thirdparty service)

collected information

  • the data you enter in the order form

Email communication

Direct email to email messages

data retention

7-14 days after end of an email thread

Service: initial setup

collected information

  • the data you enter in the order form
  • additional technical information, depends on selected options in the order form (eg: telegram app ID and Hash)

data retention

7-14 days by default, but may be saved for longer period of time if discussions with customer is not completed

Service: Maintenance

collected information

  • technical information from the “initial setup” service

data retention

while subscription is active

Service: Email

collected information

  • the data you enter in the order form

data retention

7-14 days by default, but may be saved for longer period of time if discussions with customer is not completed

Third Party services

CDN

bunny.net privacy policy

Cabin

Cabin privacy policy

Email service

Payment services