Welcome to our Services page, where you can discover the array of offerings from

Initial Setup


Before we dive into our services, here are a couple of things you’ll need:

  • An x86/amd64 Linux server with a Debian-based distribution (we recommend the latest Ubuntu LTS).
  • A domain name to use with your Matrix server. Alternatively, you can obtain a subdomain from us at no extra cost.

What We Do

Once you provide us with SSH access to your Debian-based VPS, we take care of the following:

  • Setting up Docker
  • Configuring Matrix homeserver components (e.g., Synapse, Coturn, Synapse-Admin, Element app, etc.) based on your order
  • Handling database backups (gzip SQL dump for on-premises installations or server snapshots for hosted options)
  • Configuring swap based on your VPS’s RAM
  • Configuring fail2ban for intrusion prevention
  • Setting up the firewall (ufw)
  • Conducting SSH security hardening

As part of the setup process, we also ensure:

  • System package updates
  • Cleanup of unused system and Docker resources
  • Logs retention for 7 days


When Is Maintenance Required?

Maintenance services become available only after the initial setup. We exclusively offer maintenance for homeservers installed by us, owing to variations in configuration and deployment methods. If you have an existing Matrix server installed through other means, you can get in touch with us for integration.

Automatic Weekly Maintenance

Our automated maintenance runs once a week, in accordance with your chosen recurring schedule managed by our scheduler . If you haven’t set a schedule, a default one will be assigned for your server’s upkeep.

We release stable updates every Friday, ensuring your server stays current. In addition to automatic weekly maintenance, you have the option to manually trigger maintenance via our Scheduler bot at any time, although it’s usually unnecessary. Sit back, relax, and let us handle the weekly maintenance for you.

Maintenance Extras

With our maintenance service, you enjoy the following benefits:

  • Access to the Scheduler bot
  • Basic support
  • Monitoring of your Matrix server with email and Matrix alerts (more details here )
  • Access to a private Docker registry containing all Matrix components, ensuring stability by avoiding issues with public registries

As part of our maintenance, we perform the following tasks every week:

  • System package updates
  • Matrix component updates
  • Cleanup of unused system, Docker, and Matrix resources (e.g., cache, logs, thumbnails)
  • Logs retention for 7 days
  • Automatic tuning and vacuuming of your database, tailored to your server’s configuration

Email Service for Domain

Exclusive with Subscription

If you opt for a maintenance subscription, you gain access to the features of (privacy policy ) for your homeserver’s base domain. Use it as an SMTP Relay for your Matrix server. You’ll have full administrator permissions for your domain, allowing you to take full advantage of its features.

Learn more about this service here .


An All-in-One Package

Our Turnkey plan is designed to make your life easier. It includes everything you need:

  • Initial setup
  • Maintenance
  • Basic support
  • Hosting with the server size tailored to your plan
  • A provider-level firewall to reject malicious requests at the provider level, saving your server’s resources
  • Daily backups with 7 days of retention

To get started, we’ll ask for your public static IP and your public SSH key to provide root SSH access to your server. We treat Turnkey servers just like any other customer’s servers, giving you full SSH access.

Please note that we require your public key and your IP address to ensure secure services and limit access to a predefined list of public static IP addresses and public SSH keys to minimize potential security risks.

Customer Support

Choose the Level of Support

We offer various levels of customer support. The “Basic” level is included with Maintenance and Turnkey subscriptions by default. For more extensive support, our “Dedicated” level is available upon request.

For additional details, please visit our support page .

Enhance Your Matrix Experience

Discover vibrant communities and enrich your Matrix experience with , our in-house Matrix room search engine. It’s a valuable resource for finding and joining interesting Matrix communities.

Learn more about here .

Custom Development

Tailored Solutions

If you require custom features within our open-source projects, we’re here to help at a fair price. Get more details about our custom development services here .

Don't have a Matrix server yet?

We specialize in setup, hosting and maintenance of Matrix and various Matrix & non-Matrix add-ons.
Hosting is on affordable VPS servers provided by us (via Hetzner Cloud) in the EU or US, or on your own infrastructure anywhere in the world.

Let's build your Matrix haven together!

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