Services

On this page, you can read the description of all services provided by etke.cc

Initial setup

You provide us ssh access to your Debian-based VPS, and we configure the following things:

  • docker
  • matrix homeserver components (synapse/dendrite, coturn, synapse-admin, element client, etc. - the components you added to your order)
  • database backups (gzip SQL dump)
  • swap (based on VPS RAM)
  • fail2ban (intrusion prevention)
  • ufw (firewall)
  • sshd (security hardening)

as part of the setup process, we perform the following things as well:

  • update of the system packages
  • cleanup unused system and docker resources
  • logs cleanup (7 days retention)
  • cleanup of matrix components (cache, logs, thumbnails, etc.)

Maintenance

Maintenance service is available only after the initial setup. Usually, we do not take homeservers installed elsewhere, because of differences in configuration and deployment.

Maintenance is performed once per week, typically on Tuesday.

As part of the maintenance service, we perform the following things weekly:

  • update of the system packages
  • update of the matrix components
  • cleanup unused system and docker resources
  • logs auto cleanup (7 days retention)
  • cleanup of matrix components (cache, logs, thumbnails, etc.)
  • re-configuration on request.

A bit more details about re-configuration on request:

If you want to add or remove any component on your homeserver (general list available in the order form) or if you want to change some configuration (e.g. change SMTP settings due to email provider changes), you send a request to the special form and requested changes will be added to your homeserver during maintenance run.

There is no additional fee for such requests.


Email service for domain

Email service available only with maintenance subscription.

You get access to the migadu.com (privacy policy) features for your homeserver’s base domain. You receive full administrator permissions on your domain and can do anything you want (please, don’t forget about Terms of Service) with it. It’s just a very good email provider that has a lot of interesting email features.


Turnkey

All-in-one package, you need a domain name only. Any Turnkey plan includes:

  • initial setup
  • maintenance
  • email service for domain
  • hosting server size differs by plan
  • provider-level firewall malicious requests rejected on provider level, so your server doesn’t waste resources to drop them
  • daily backups snapshots of the whole server and database SQL dump as well, 7 days retention

We will ask you about your public static IP and your public SSH key to provide root ssh access to your server. We consider turnkey servers the same as any other customer’s servers, which means you must have full ssh access as a customer.

Please, note that we ask for your public key and your IP address because we provide secure services and ssh access to your server limited to the predefined list of public static IP addresses and public ssh keys to limit the attack surface.